Welcome back
We are so glad to be open again after so many months. We are ready to welcome you for safe and healthy holidays in the mountains of Trentino Sudtirol.
We’d like to offer you a relaxed and serene environment, where to recharge and feel safe. We updated all procedures to guarantee social distancing and sanitisation. All the staff has been trained on the safety measures.
Our mountains with so many kilometers of trails and paths, with acres of meadows to run on, are the perfect place to unwind. Whether you are just relaxing in the sun or practicing an outdoor challenging sport you’ll find there’s enough room for everybody.
Last updated 6th December 2021
Safe holidays in the Dolomites
Take a quick look at the updates put in place for this winter season
in the hotels, aparthotels, B&B and apartments of Residencehotels group.
From December 6th, EU Covid Certificate is mandatory for staying in the holiday homes. Please send us your IDs and personal data in advance to speed up the check-in procedures. Upon arrival, we kindly ask you to enter alone to complete registration.
From January 10th, a valid EU covid certificate from vaccination or recovery is necessary to stay in accommodation facilities.
Everything that comes in contact with guests (pens, payment gateways etc.) will be sanitized immediately.
You’ll see our staff more often in high traffic areas cleaning and sanitising. We’ll pay special attention to those high touch items such as buttons, door handles , counters etc.
You’ll find hand sanitizer stations in all properties.
We took everyting un-necessary out of the room but all important information is accessible through QR codes.
Just ask the reception desk if you feel like you need a pen, a note pad or some leaflets.
We put the remote in a plastic bag to ensure maximum hygiene and easy cleaning.
Spare linen are contained in a plastic bag.
If you stay in hotel, daily cleaning is still the rule but you can decide to opt out, just tell us and we will not enter your room during your stay.
It’s mandatory to wear a face mask indoor or when social distancing cannot be respected.
TRENTINO (Madonna di Campiglio – Val di Fassa – San Martino di Castrozza)
You can wear your own face masks. On closed ski-lifts a surgical face mask or higher is required.
SUDTIROL (Val Gardena)
In Sudtirol you need to wear certified surgical masks.
In case of a “red” classification for the municipality, even if there are no limitations from the central government, it’s required to use a FFP2 face mask.
All staff members have been instructed on the COVID procedures: face masks, social distancing, sanitisation and behaviour with syntoms.
Staff body temperature will be checked before each shift begins.
From December 6th in Italy there will be a “Super Green Pass” which states that you are vaccinated or recovered from Covid.
It will allow those who have it to access facilities that would be closed in case of a “yellow” risk area such as: shows, sport events, restaurant indoor, museums, cinemas, theatres, parties, discos …
From January 10th, a EU Covid Certivicate obtained through vaccination or recovery is mandatory to access accommodation facilities and restaurants (both inside and outside), use lifts and public transport.
Only a limited number of people at a time can access the ski room to guarantee social distancing.
Please be patient and respect the safety measures.
To use the lifts you’ll need a valid EU Covid Certificate by vaccination or recovery.
In gondolas or closed chair lifts you will always need to wear at least a surgical mask.
Maximum capacity is reduced and windows are kept open.
Check for updates on the skipass site.
Restaurants are open respecting covid safety measures including: table distancing and buffet layout.
Wearing a face mask is always required when not at the table.
The tables are disposed in order to guarantee social distancing. Only peoplefrom the same family (or sharing a room) can sit at the same table.
If you don’t have a reservation with half board treatment we suggest to reserve a table in advance or try our take away.
In Sudtirol (Val Gardena) a surgical mask is required to access the restaurant.
From January 10th a valid EU Covid Certificate by vaccination or recovery is required to eat breakfast and dinner in the inside restaurant even for those who are staying in the hotel/aparthotel.
We ask you to make a reservation to access the pool to limit the number of people in the area.
Swim cap is mandatory and we ask you to put your personal belongings in a plastic bag.
Chlorine levels are constantly measured.
People older that 12 can access the indoor swimming pools only with a valid EU Covid Certificate by vaccination or recovery.
Wellness areas will be open upon reservation. To access the SPA you need a valid EU Covid Certificate by vaccination or recovery.
The gym can be used upon reservation. The sanitizer will be available to clean the gym facilities before use.
People older that 12 can access the gym only with a valid EU Covid Certificate by vaccination or recovery.
Games and baby rooms will remain partially closed. Only table tennis and table soccer will be available with sanitisation procedures in place.
It’s possible that the play rooms will remain closed because it will be impossible to verify the EU covid certification when access is guaranteed to older and younger than 12 years old.
In case of cancellation due to COVID disease of one of the room occupants we’ll issue a voucher of the paid amount. This voucher will have to be redeemed within 12 months. No voucher will be issued for “carefree planning” plans.
The above-mentioned services are not offered in all properties. Check facilities on each property’s own website.
If you made a reservation in one holiday home in Val Gardena mind that the rules are slightly different (mentioned them in the above list)
Safe holiday
Face masks and hand sanitiser are part of our daily life.. with little effort we”ll offer you a safe and healty holiday in the Dolomites

Safe check-in
- send your ID photos in advance together with complete data for all the other room guests
- only one person is allowed at the check-in desk: fill in the missing forms, get the keys and all instructions
- if you have fever, cough or other flu-like symptoms please notify it immediately
- we advise against sharing a room with people outside the family
- from January 10th, a valid EU Covid Certificate from vaccination or recovery is required for staying at the holiday homes.

COVID house rules
- Please wear your mask inside the property. Clean your hands frequently with soap or hand sanitizer (dispensers are available in common areas). The staff wears face masks.
- Please keep social distancing, avoid handshakes and hugs, respect floor signs and do not move tables, sunbeds, etc
- EU Covid Certificate from vaccination or recovery will be verified to access indoor facilities such as: breakfast and dinner, pool, spa, gym, game room. We might also check your temperature to access some of the facilities, for better safety of all the guests.

Cleanliness & sanitisation
- Rooms and public areas are sanitized with specific products (alcohol, chlorine, hydrogen peroxide) as indicated by the OMS.
- We use certified laundries to clean all linen.
Let yourself be inspired all year round
Holiday or adventure? The Dolomites are this and so much more...
Experiences to live, places to explore, exciting activities and offers not to be missed. All you need to worry about is packing. We'll be only too glad to take care of everything else for you.

Adventure parks
The Trentino-Alto Adige region has many adventure parks where kids can leap from tree to tree like squirrels, climb, make discoveries and laugh their heads off.
Details
Dog sledding
Plan a trip in the Nambino Plain - not far from the lake of the same name - on a traditional sled pulled by mighty Alaskan husky dogs. An exciting experience for the whole family.
Details
Habsburg Carnival
The Habsburg Carnival in Madonna di Campiglio is the ultimate carnival experience in the Dolomites. You'll feel like you're living at court, surrounded by princes and princesses.
Details
Ice skating in the Dolomites
Though the origin of this sporting tradition is lost in the mists of time, ice skating in the Dolomites also is a modern pastime accessible to anyone.
Details
Cross-country skiing in the Dolomites
The Dolomites are the ultimate destination for cross-country ski enthusiasts, with flawlessly-groomed courses, expansive forests and terrific mountain scenery.
Details
Dolomiti Family Fun in San Martino di Castrozza
Come to San Martino di Castrozza and discover Dolomiti Family Fun, a programme of experiences to get young kids aged 4-12 closer to nature and the mountains.
Details
Trentino Ski Sunrise
The exclusive Trentino Ski Sunrise event allows you to glide down the slopes early in the morning for an extraordinary experience!
Details
Climbing, bouldering and via ferratas
Come climbing in the Dolomites to discover a rock that is unique in the world for its morphology and colour. You will be surrounded by spires, rockfaces and rosy pink pinnacles.
Details
Nordic walking in the Dolomites
Nordic walking takes hiking to a new level. And the Dolomites are the perfect place to do it, with courses of varying difficulty levels available.
Details
Canyoning & rafting
The glacier-fed river Noce is perfect for rafting and canyoning tours for adrenaline junkies willing to experience the power of water first-hand.
Details
Riding centres
Put on a helmet and rubber boots and go for a ride along a river or on scenic trails to take in the beauty of the Dolomites at your own pace.
Details
Sunrise at mountain huts
Sunrise at mountain huts is a memorable experience: after helping milk the cows, you can try your hand at making yogurt, cheese and butter.
Details
I Suoni delle Dolomiti
Famed artists perform their music in July and August. Shows take place in natural theatres of high-altitude meadows and clearings in the woods.
Details
Unika sculpture fair in Val Gardena
The fine art of woodcarving is in Val Gardena's DNA and gets celebrated every year during the UNIKA fair. See artworks come to life in the hands of skilful carvers and choose one to bring home.
Details
San Martino di Castrozza Rally
If you love high-speed racing and thrilling experiences, come and watch the legendary San Martino di Castrozza and Primiero International Rally, part of the WRC Italian Championship.
Details
Aperitif in a snowmobile
A snowmobile ride in the woods, a special bar carved in the snow and the Pale di San Martino range in the background. Enjoy this exlusive winter experience!
Details
Meeting the deer
Seeing deer and roe deer in their natural habitat is a true privilege. Make it happen in the Paneveggio Natural Park.
Details
Test drives on ice in the Dolomites
Driving a powerful Audi car with studded tyres in Madonna di Campiglio or karting on ice in San Martino di Castrozza will make any adrenaline junkies jump for joy.
Details
Campiglio: a whole range of skiing experiences
Skiing in Madonna di Campiglio is a unique experience, with 156 km of flawlessly groomed runs for hours of fun in the snow. 108 slopes for all level skiers and the highest point at 2500m.
Details
Skiing in San Martino di Castrozza
Whether it's in the daytime or at night, skiing at the foot of the magnificent Pale di San Martino range is pure elation.
Details
Skiing in Val di Fassa: a different ski area every day
Val di Fassa is a mecca for skiers and snowboarders, with 500 km of connected slopes and easy access to 7 different ski areas with a single skipass.
Details
Sellaronda tour and Val Gardena ski slopes
Skiing in Val Gardena feels a bit like travelling. With the Dolomiti Superski ski pass put your endurance to the test on the Sellaronda tour or skiing down La Longia, the longest run in Sudtirol.
Details
Snowboarding and freestyle skiing in Madonna di Campiglio
The Ursus Snowpark, near Madonna di Campiglio, is the temple of freestyle skiing. Enjoy 40 features at 2,500 m and more than 50,000 m² of terrain specially laid out for snowboarding.
Details
Museums and castles
From the Buonconsiglio and Beseno Castles in Trento to those in Val Gardena - not to mention the Ladin Fassa Museum - this area offers surprising cultural attractions.
Details
Snowshoeing and ski mountaineering in the Dolomites
Snowshoe and ski mountaineering trips allow you to experience the Dolomites at your own pace. Seek assistance from experts to practise these activities in a safely manner.
Details
Dining in mountain huts in the Dolomites
Dining in a mountain hut is the perfect idea for a romantic experience for two or an entertaining evening in the company of a group of friends. Outside the stars have never looked so bright and close!
Details
Fat bike trips in the Dolomites
Enjoy a fat bike trip in the Dolomites. You'll immediately be won over by their stability, traction and ability to overcome obstacles in every season.
Details
Pistenbully tours
Experience first hand how the pistenbully moves the snow, levels humps and perfectly grooms the slopes with the typical stripes that early monring skiers so much enjoy.
Details
Paragliding in the Dolomites
There's nothing more exciting, amazing and astonishing than flying in a paraglider over the Dolomites. Two or three quick steps and a leap from a hill are enough for you to take flight!
Details
Indoor climbing
If you can't resist the charm of vertical progression, then try indoor climbing in the Dolomites to get familiar with this exhilarating sport in total safety.
Details
Horse-pulled sleigh tours
Horse pulled sleight tours can be romantic or fun-filled according to the company! In winter take in the snow-clad scenery. In summer breathe in the scent of grass at a slow pace.
Details
Christmas markets
At Christmas time, small villages and towns in the Dolomites magically come alive. It's time to visit one of the Christmas markets in the Trentino-Alto Adige region!
Details
Toboggan runs
Toboggan runs in the Dolomites make you feel like a kid again. You can't help screaming for joy as you speed downhill.
Details
Ladin Carnival and traditional masks
The Dolomites have their own traditional carnival masks. During the festival, music, dance and colours fill the streets of Val di Fassa and Val Gardena re-enacting Ladin culture.
Details
Helicopter tours in Val Gardena
Take off in a helicopter, rise above the clouds and marvel at the views: you'll be face to face with the Dolomites!
Details
High-altitude yoga
Did you know that special yoga courses for all experience levels are available in Val Gardena, Val di Fassa and Val Rendena? Lay out your mat or lie down on the grass and give it a go!
Details
Educational farms
Educational farms in the Dolomites provide an enchanted world for children among riding ponies and petting baby goats, cows or llamas.
Details
Transhumance festival
In autumn, local communities in the Trentino-Alto Adige region celebrate herds coming down from Alpine pastures. These are extremely merry events, especially popular with children.
Details
Ski World Cup races
The super-G and downhill events take place in Val Gardena, while Madonna di Campiglio is home to the slalom. Experience the thrills of watching skiing stars racing down the slopes!
Details
Stars on ice
Stars on Ice is one of the most important figure skating galas, where you can see world-class pros perform live.
Details
Snowboard fun in Val Gardena
In Val Gardena, everybody is into snowboarding. Choose your favourite area, get on your board and fly high among the most spectacular Dolomites peaks.
Details
Discover Val di Fassa snowparks
Snowboarding is extremely popular in Val di Fassa with both adults and children, who can choose from a wide range of runs and snowparks.
Details
Welcome to San Martino di Castrozza snowpark
San Martino di Castrozza proudly combines snowboarding and breathtaking mountains. If you're travelling with your kids, this is the right place for them to safely become familiar with the snowboard.
Details
Cycling in Madonna di Campiglio: trails and a 171 km-long tour
In Madonna di Campiglio you can ride your bike on challenging routes. If you're not afraid of speeding down bendy dirt roads, try the Downhill Park in Pinzolo.
Details
Val di Fassa cycle lane and other family-friendly routes
The Fiemme and Fassa Dolomites cycle lane combines 48 km of natural beauty and a vertical drop of just 650 m. Going downhill is a family bike ride while the whole tour is a real bikers'challenge.
Details
Downhill park and e-bike trails in San Martino di Castrozza
Bicycle tours in San Martino di Castrozza and the Valle del Primiero are a very popular attraction. Choose from a wide range of options, from the downhill Bike Arena to various tracks in the woods.
Details
Val Gardena – a bikers’ heaven
Val Gardena - a bikers' heaven: from the Sellaronda mountain bike tour to daunting climbs for racing bicycles, from breathtaking downhill slopes to easy, family- and children-friendly bike trails,
Details
Dolomite and granite rocks: hiking in Madonna di Campiglio
In Val Rendena, you can choose from several different hikes in the Brenta Dolomites or the Adamello range. Residencehotel Ambiez offers 3 guided hikes every week.
Details
Hiking in Val Gardena’s Dolomites, a UNESCO World Heritage
There are hikes for everyone in val Gardena's Dolomites: scenic routes for parents with pushchairs or more challening trail that you can eventually reach with the ski lifts.
Details
Hiking from the Vajolet Towers to the Passo San Pellegrino
Every day brings a different mountain landscape, a different hike. This is the splendour of hiking in Val di Fassa: countless examples of natural beauty within a few kilometres from one another.
Details
Family-friendly hikes in San Martino di Castrozza
Residence Lastei offers 3 guided half-day hikes in the Dolomites every week. The best way to make your holiday in San Martino di Castrozza special.
Details
TOP events in Madonna di Campiglio
A rich programme of events, togheter with trendy shops, jewellers and art galleries, glamour bars/clubs and tasty restaurants make this little town a destination full of life and entertainment.
Details